Company: Bidvest Insurance
Location: KZN, South Africa
Closing Date: Not Listed
If you are eager to kick-start a career in the financial services sector, this is your chance to shine. Bidvest Insurance has officially opened applications for its Learnership Programme 2026, based in Durban. This exciting opportunity is designed for young, ambitious individuals who are passionate about customer service, administration, and building a long-term career within one of South Africa’s leading financial institutions.
About Bidvest Insurance
Bidvest Insurance is a non-life insurer and a proud member of the larger Bidvest Group, which includes reputable brands such as Bidvest Bank, Bidvest Life, FMI, and Compendium Insurance Brokers.
Founded in 1997, the company provides niche value-added products through its Direct Channel (via call centres) and its Affinity Channel, which partners with various distribution networks. With a strong focus on protecting South Africans against unforeseen events and financial risks, Bidvest Insurance continues to grow by delivering exceptional service levels to its customers.
The Bidvest Insurance Learnership Programme 2026 is a golden opportunity to join a vibrant, youthful team that values innovation, customer care, and professional growth.
Position Overview
The learnership role focuses on Value Added Product Claims, where learners will be responsible for collecting, validating, and managing claim information via telephone or email. This ensures accurate assessments and efficient claims processing, while delivering outstanding customer service.
Key Responsibilities
As part of the Bidvest Insurance Learnership Programme 2026, you will:
- Provide policyholders with exceptional customer service while handling queries about claims and policy benefits.
- Capture claims information correctly and accurately.
- Validate claim information and check policy statuses.
- Ensure all supporting documentation is obtained and attached for claim assessments.
- Manage queries from policyholders, suppliers, and stakeholders.
- Process refunds and payments to clients or suppliers when required.
- Keep accurate records of all customer interactions and system updates.
- Resolve queries promptly and ensure compliance with Treating Customers Fairly (TCF) principles.
What You’ll Need
To apply for the Bidvest Insurance Learnership Programme 2026, candidates should demonstrate:
- Compassion – caring for customers, colleagues, and the business environment.
- Attention to Detail – accuracy and focus on small details that make a big difference.
- Energy – a positive, can-do attitude with enthusiasm for tackling challenges.
Qualifications and Skills Required
- Matric certificate (Grade 12) is essential.
- Computer literacy is required.
- General administrative experience will be an advantage.
- Customer service experience is beneficial.
- Strong communication and interpersonal skills are key.
Core Values at Bidvest Insurance
Learners will become part of a culture built on strong values, including:
- Creative – curiosity drives continuous improvement.
- Wow – ordinary is not enough; extraordinary is the standard.
- Kind – respect for everyone, inside and outside the company.
- Honest – doing the right thing, even when no one is watching.
- Excited – energy and enthusiasm that inspire success.
- Connected – understanding and supporting customers, partners, and colleagues.
How to Apply for Bidvest Insurance Learnership Programme 2026
Interested candidates should submit their CVs via email to:
📧 jobs@bidvestinsurance.co.za
Preference will be given to PDI candidates in line with Bidvest Insurance’s Employment Equity policy.
If you do not hear back within 2 weeks of applying, kindly consider your application unsuccessful.
Why You Should Apply
Joining the Bidvest Insurance Learnership Programme 2026 means more than just gaining work experience. It’s about:
- Starting your career in one of South Africa’s top financial service providers.
- Gaining valuable hands-on training in customer service and claims management.
- Working in a supportive and professional environment where your career aspirations are only limited by your imagination.
- Building long-term relationships with industry stakeholders while contributing to the vision of protecting everyday South Africans.
Final Thoughts
The Bidvest Insurance Learnership Programme 2026 is the perfect platform for young individuals ready to grow, learn, and excel in the financial services industry. If you are motivated, detail-oriented, and eager to deliver excellent customer service, this opportunity is for you.
➡️ Don’t miss out—apply for the Bidvest Insurance Learnership Programme 2026 today and take your first step towards a rewarding career in insurance.