Company: Value Logistics
Location: South Africa
Purpose of the Job
Perform all general administrative functions in the department.
Key Responsibilities
Giving Claim Numbers
- Ensure that the Standard Operating Procedures are known, understood, trained on and maintained to ensure that the respective procedures are carried out correctly
- Understand and know how to make use of the various systems in the business
- Carry out all administrative tasks in the operation
- Check status of invoices on the system
- Ensure communication is provided to the relevant warehouse staff when a specific requirement must be met
- Handling of customer queries and escalating the queries to the relevant management
- Ensure that all documentation is correctly filed and easily accessible
- Maintain reports daily, weekly, monthly as per requirements for the operation
- Ordering of stationary
- Where the operation requires, assist in the capturing of data
- Generate and print all documentation that is required for operational processes
- Carry out all wages related administration
Quality, Health and Safety and KPIs
- Ensure that KPI’s are known, understood, measured, managed, maintained and reported on monthly
- Ensure NCRs/NCPs and IOs are raised daily, and staff are motivated to use the system to improve the operation
- Ensure that all NCRs/NCPs and IOs are closed off within the required lead times (5 working days)
- Ensure standards of Health and Safety are maintained as well as the requirements of the Occupational Health and Safety Act
- Ensure that all monthly checks are carried out as required
- Maintain housekeeping standards on a daily basis
- Assist in relevant operations/operational functions as required
Minimum Requirements
- Grade 12 (Matric)
- Computer literate
Skills Required
- Administrative skills
- Communication skills