Company: Standard Bank
Location: South Africa
Closing Date: Unspecified
Job Description
To attend to any cash related matter (e.g., walk-in customers, ATM’s) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications
Minimum Qualification:
- NQF Level 5
Experience Required:
- Client Coverage
- Personal and Private Banking
- 1-2 years Branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs
- Familiar with the legal aspects regarding cash handling
- Knowledge of other departments and their functions within a branch
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Exploring Possibilities
- Following Procedures
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding & Product Knowledge (Consumer Banking)
- Processing