Company: IQVIA
Location: South Africa
Closing date: Unspecified
Job Description
Are you passionate about delivering exceptional customer service and skilled in SAP systems? Join our team in the pharmaceutical and medical diagnostics industry as a Customer Service Administrator. This role is perfect for someone who thrives in a fast-paced environment and values accuracy, efficiency, and collaboration.
What You’ll Do:
- Manage Customer Accounts: Keep customer information accurate and up to date.
- SAP Expertise: Use SAP to process orders, manage inventory, and generate reports.
- Customer Support: Respond promptly to inquiries and resolve product or service issues.
- Order Processing: Ensure timely and accurate order fulfilment through SAP.
- Reporting & Analysis: Monitor client activity, sales performance, and inventory levels.
- Cross-Functional Collaboration: Work closely with sales, logistics, and finance teams.
- Compliance: Adhere to industry regulations and company policies.
- Continuous Improvement: Identify opportunities to enhance processes and system efficiency.
What We’re Looking For:
- Education: Bachelor’s degree in business administration, IT, or related field.
- Experience: Minimum 2 years in customer service or account management, with strong SAP background.
- Industry Knowledge: Pharmaceutical experience is highly preferred.
- Skills:
- Proficiency in SAP (order processing, inventory, reporting).
- Excellent communication and problem-solving skills.
- Strong attention to detail and accuracy.
- Ability to work collaboratively in a team environment.
Why Join Us?
- Be part of a leading company in the pharmaceutical and diagnostics sector.
- Work in a collaborative, growth-oriented environment.
- Competitive compensation and benefits.
Apply Now:
If you have the skills and experience to excel in this role, we’d love to hear from you! Submit your CV