Company: Coca Cola Beverages
Location: South Africa
Closing Date: 27 May 2025
Job Description
Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in Reception – Midrand Depot. We are looking for a talented individual with relevant skills and experience for a Receptionist, based in Midrand. The successful candidate will report directly to the PA to PAC & HR Director
KEY PURPOSE
To operate the switchboard, attend to front desk visitors and provide administration support.
Key Duties & Responsibilities
KEY OUTPUTS
- Manage General Administration for the site.
- Operate the switchboard & switchboard system to ensure professional internal and external public relations service at all times.
- Proper screening of calls and transferring of call to the appropriate person/department. Never give out Directors cell phone nos.
- Attend to internal & external visitors in a focused business and hospitable way, while observing security procedures.
- Provide administration support by recording and giving messages accurately.
- Attend to management requests in respect of long distance and sometimes
international calls. - Provide administration support to internal customers related to telephone problems and new lines.
- Handle and ensure internal and external post is distributed to the correct recipients.
- Ensure adequate housekeeping of meeting rooms and boardrooms;
- Manage meeting facilities and ensure that rooms are efficiently equipped with relevant resources.
- Facilitate orders for boardroom supplies and stationery when required.
- Creation of PO’s for the site.
KEY ATTRIBUTES AND COMPETENCIES
- Ability to work in a pressurized environment and to ensure minimum switchboard downtime.
- A pleasant verbal ability, communication skills and self-confidence.
- Manage call capacity to ensure no calls are dropped.
Professional telephone techniques, etiquette and interpersonal skills. - Good administration and PC skills.
- Diplomacy in respect of complaining customers.
- Punctuality vital.
- Highly presentable/ Professional groomed at all times.
- Must be a high motivated individual who is the face of the company.
- Must understand and be willing to develop by learning new regions/sites and assist in an efficient manner. Get to know CCBA address, CCSA, PE address or main site receptions etc. Understand we are bottlers and direct Coca-cola queries to Parktown.
- Take an interest in understanding who VIP customers are and protocol would be in terms of receiving them.
- Must take pride in managing the boardrooms on site and keeping them in good standard at all times. Stocking up flipcharts , white boardmarkers, batteries for remotes – for the venues?
- Must take pride and “own the space” in reception. Take pride in the fridges, ensure they are always stocked.
- Customer complaints are critical, ensure they are addressed.
Skills, Experience & Education
QUALIFICATIONS / EXPERIENCE
- Computer skills on MS Word, Excel & Outlook
- SAP User knowledge will be advantageous
- A grade 12 qualification
- A receptionist or similar qualification
- At least 3 year’s receptionist and/or similar experience