Company: Busamed Private Hospitals
Location: South Africa
Closing Date: 17 October 2025
Patient Services Summary
Busamed Hillcrest Private Hospital is looking for suitably qualified customer-orientated person to provide timeous, efficient front-line service to patients and visitors. The position encompasses pre-admission, admission, reception, data capture and switchboard duties, ensuring a friendly stress-free admission process and frontline patient liaison. The job also includes the accurate capturing of patient data.
Requirements
- Minimum Grade 12 (Matric)
- Post Matric Certificate
Work Experience
- At least 2 years work experience in a hospital environment
- Customer-oriented with exceptional interpersonal skills
Knowledge
- Accurately capture all relevant patient information pertaining to patient admission ensuring 100% compliance in all admission processes on SAP system
- Assist with pre-admission of patients as necessary
- Ensure professional and friendly when dealing with internal and external customers
- Responsible for the marketing of the department and services offered to admitting doctors and follow up
with non-compliance - Assist with admission internal audits and quality reviews pertaining to department needs
- Assist with adhoc duties as and when instructed by the line manager thus ensuring you promote a
harmonious team effort within the department - Maintain effective relationships with all internal and external customers, and ensure all actions promote
customer service excellence - Ensure processes are in line with the working procedures and policies of Busamed
- Computer literate – must be accurate and pay attention to details
- Proactive, organised and able to multitask and work well under pressure
- Assist with the WCA & RAF
- Participative and able to work as part of the team & Professional in appearance