Company: Capitec Bank
Location: South Africa
Purpose Statement
- To provide app and online banking assistance to commercial and business centre clients.
- To increase app and online banking within the assigned region.
- To build relationships with commercial and business centre clients within the assigned region.
Experience
Minimum:
- 1yrs Business Banking experience in a client facing role providing service and support
Ideal:
- Client liaison experience
Qualifications (Minimum)
- A relevant tertiary qualification in Banking or Information Technology
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
- Knowledge and understanding of IT systems, development life cycles
- Knowledge of banking regulatory and legislative landscape
- Understanding of compliance and risk management principles
- Good understanding of information technology and business concepts
- A thorough working knowledge of standardised business banking products
Ideal:
- Capitec policies and procedures
- Online banking product knowledge
- Client liaison experience
Skills
- Analytical Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Reporting Skills
Conditions of Employment
- Clear criminal and credit record